Terms and Conditions

General Conditions of Sale of Tickets, access to the event and behavior within it.

1. The entrance for each Festival, in any of its formats (paper or bracelet) is valid only for the indicated days. No refunds are allowed, only holder change is allowed until November 15, 2019 with a cost of € 10 per change of owner in PARTY PASS or FULL PASS. Each entry is identified with a unique “QR” code that must be preserved so that it is not copied. Avoid exposing it, as well as uploading photos without covering it, since you can only go through our access control once.
2. THE RIGHT OF ADMISSION IS RESERVED FOR REASONS OF PUBLIC ORDER. The access will only be allowed with the complete PHYSICAL or DIGITALALLIZED entry. Any entry broken, in poor condition, amended or with signs of forgery will authorize the organization to prohibit its bearer access to the site without the right to refund the corresponding amount. In the case of deteriorated wristbands or that can not be put on or closed for any reason, as long as they keep their QR code intact, they can be replaced by a new one in the access door, at a cost of € 5.
3. It is essential to present the DNI, PASSPORT or any other official ORIGINAL document that shows the required age of majority. No photocopies, reports of theft or loss, or documents that contain deletions or signs of manipulation will not be accepted.
4. In protection of the rights of image and intellectual property, it is strictly forbidden to film or record all or part of the Festival by video, audio or by any other means, as well as the use of professional cameras except the official event or consent prior explicit by the organization.
5. Entry is prohibited with bottles, cans, umbrellas, weapons or any object that the organization considers dangerous, as well as all persons who manifest violent and improper behaviors or symptoms of being under the influence of alcoholic beverages and / or narcotic substances .
6. It is essential to access the event to be 18 years old already completed on the day of celebration. Such access is subject to a registration in accordance with the Law. Those who do not unequivocally prove their age or refuse to register, will not be allowed to enter the premises. In no case may refund of the amount of the tickets be claimed.

7. The holder of an entry acknowledges that his image may appear in video or photographic shots taken on the premises by different means for subsequent informative and / or promotional dissemination, and agrees to lend his agreement for such uses.
8. The organizing company of the Festival reserves the right to alter or change, at any time, without prior notice or condition, both the venue and the established program, including the LineUp, for justified reasons of absence of any of the artists , due to illness, loss of documentation, flight or other means of transportation and any other objective cause that may be considered. These changes do not entail refund of the amount of the tickets.
9. The organization does not guarantee the authenticity of an entry if it has not been acquired through official sales channels. The possession of a counterfeit entry, in addition, not to facilitate access to the site, will generate the relevant legal actions. DO NOT BUY YOUR ENTRANCE TO ANY PERSON OF THE STREET.
10. The possessor of an entry will lose his rights when leaving the premises, either voluntarily, by generalized eviction of the competent authority or by indications of authorized personnel, for reasons of security, disorder or misconduct, holding the bearer responsible for his own actions and omissions that cause injury to third parties or damage to property. In no case will be entitled to the refund of the amount of the tickets.
11. The cancellation of the event by Order and / or Recommendation of the competent authorities as a consequence of adverse climatic phenomena or events of a natural nature, epidemiological, closure of the airspace or any other that are considered objectively dangerous or potentially entail risk for the assistants and for the Organization itself, it will not entail the return of the amount of the tickets.
12. If the date of the event will vary for any reason, this entry will be valid for the final date. In this case, the refund of the amount of the same can not be claimed.
13. The Promotora company GUARANTEES the reimbursement of the nominal amount of the tickets, if the event was canceled due to causes attributable to the Company, establishing for it a reasonable maximum term that is sufficient for the organization and development of such actions at the points of sale . Expenses that could have been caused by transportation, travel, hotel reservations, apartments and any other that could be adduced as derived from the canceled event can not be claimed by the company nor will they be taken into account.
14. The resale of tickets is forbidden, even for the use of the same for promotional or social purposes, without the express and written consent of the promoters of the Event.

15. The carrier of the entry expressly declares that he has read, understood and, therefore, accepts these Conditions and also states that he is fully aware of the rights and obligations that emanate from them.
to. FULL PASS includes access to all the workshops of the event, to see all the shows and all social dance sessions on November 22, 23 and 24, 2019.
b. PARTY PASS includes access exclusively to watch all the shows and attend all social dance sessions on November 22, 23 and 24, 2019.
All participants of the event must be identified by an identification wristband, which will be delivered and placed upon arrival and accreditation in SHINE MAMBO MADRID 2019, color awarded by the organization to the pass model purchased by each attendee.
17.The rooms of the headquarters hotel acquired through the organization SHINE MAMBO MADRID, will not have cancellation / return reason, they can exclusively be changed to another holder with the deadline of November 15, 2019 and with a cost of 10 Euros per change management.
18.None of our pass / entry modalities carry any type of consumption acquired in the sale price. Any expense generated by transfer or banking transactions between ticket buyers and the bank account of SHINE MAMBO will always be paid by the buyer of the tickets. tickets exclusively.
19. By accepting the conditions in the purchase of the purchased pass it will be accredited that the general conditions of SHINE MAMBO MADRID 2019 shown in this document are accepted.

Annex conditions 1- of 06/10/2019:

The orders of passes (both FULL PASS and PARTY PASS) that have not been paid by transfer / Income in the bank account attached to the mail sent after the order and accredited at the end of the ordering operation on our website, at the end of the shopping cart. purchase through the store in the following 5 calendar days will be canceled by the administration and organization of SHINE MAMBO MADRID, must formulate a new order of the model type of pass you want again in our store.

Thank you for your understanding and LET ME TAKE .. !! Enjoy our 5 anniversary.
Atte. The organization of SHINE MAMBO MADRID 2019